From completed returns, the targets achieved in switching accounts for the six months July-December 2011, were:
| Task | % Completed within agreed timescales |
|---|---|
| Set up of Direct Debit / Standing Order | 100% |
| Request for payment of available funds on advice from SME | 100% |
| Transfer funds to Old Bank | 100% |
| Task | % Completed within agreed timescales |
|---|---|
| Provision of Direct Debit/Standing Order details | 100% |
| Cancellation of a Direct Debit/Standing Order | 100% |
| Transfer of Credit Funds | 100% |
| Application of Funds for Overdrawn Account | 100% |
The undertaking given to the Office of Fair Trading for completion of each task within timescales is 80%.
To apply, or for more information, send us an email or contact your local business team
Please read our Guide to Banking for Business Customers - 148KB PDF Document.